Making a difference
with data and analytics
Market Driven Network Planning
Based on client owned data, publicly available data and industry shared booking data we simulate passenger demand and market development for hub airlines, that serves as the basis for their network planning.
Use analytics to understand and reflect a passenger’s journey on airline websites, to understand what they buy at what time or not.
Calculating the discounted dissatisfaction index of passengers, that choose to leave a specific airline out of frustrations.
Use passenger and revenue data to understand their wishes and reasons for travelling, to create a better offering for their specific travel needs.
GDPR Compliant Data Warehousing
In preparation of GDPR regulations we created a data sourcing and warehousing architecture that ensured data privacy of passengers.
Personalization Data Architecture
Based on passenger personalization use cases we design and implement data warehousing and relevant data-source integrations.
Develop Analytics Infrastructure for Operations
Based on analytical use cases regarding airline operations for the Lufthansa Group, we design the data warehousing set-up, define change requests and implement data warehousing and data base relations.
With airline clients we develop a machine learning solution that suggests the most optimal decisions to OPS controllers – based on historical data – to have smooth daily operations with limited disruptions.
Critical carry-on flights
Predict critical flights regarding overloading of hand baggage, that will cause onboarding delays.
Predict no-shows and postpone loading of their bags, to avoid delay because of offloading.
Predicted Boarding Times
For increased passenger convenience we combining reference models with live delay information, to predict the beginning of boarding.
A zeroG Discussion at the Big Data Summit
The airline industry is currently experiencing one of the biggest upheavals in its history – and one that’s driven by global digitalization...Read more
Using Text Analytics for Customer I
Customer satisfaction lies at the heart of every airline and a wide range of methods exist to measure it in order to generate insight...Read more